Valeo Transmissions, Amiens

Valeo Service is under the responsibility of the Group’s Chief Operating Officer. In cooperation with the Business Groups/Product Families, it supplies original equipment spares to automakers and replacement parts to the independent aftermarket. Its role is to offer to all aftermarket channels worldwide a wide range of products and services to help make repairs easier and to provide greater safety, comfort and pleasure to drivers and passengers. Valeo Service also offers support and services that are constantly being enhanced and developed, in areas such as diagnostics, training, sales and marketing, and technical support. Valeo has been engaged for many years in a process of sustainable development, in line with the principles of the United Nations Global Compact which the Group signed in 2004. This process – covering environmental responsibility, corporate social responsibility and commitment to society – aims to respond to the legitimate human, environmental and economic concerns of Valeo’s various stakeholders, including employees, customers, shareholders, suppliers, communities and public authorities. Valeo is committed to honoring its responsibilities in all of these areas while respecting national legislation and international treaties and agreements. To reaffirm its commitment, the Group has published a Sustainable Development Charter outlining 15 principles to be respected by all employees, as well as suppliers and subcontractors. Building up a best supplier base, helping the suppliers improve, integrating them into our product development, and involving them in our operations: these are the four key processes that enable us to reach our objectives: total quality, cost control, advanced technology, and global presence. From initial evaluation to Continuous Quality Improvement, we select the best suppliers and set ourselves the objective of growing together. Our customers—car manufacturers—are constantly raising their quality requirements.